Ecobank Ghana has launched an ultra-modern contact centre to address customer needs and bring convenience to its clients as well as to enable it receive feedback to improve on total service delivery.The centre, the first in the banking industry in Ghana, will operate 24 hours with multilingual staff to ensure that clients, including those who travel to various parts of the world, are able to reach Ecobank anytime.The Ghana centre will also provides support to centres in Cote d'Ivoire, Nigeria, Kenya and Cameroon.

It was a trip to see how far Ghana’s premier waste management company, Zoomlion, was succeeding in its fight to eradicate the obnoxious black fly from the construction area of Ghana’s third hydro-electric dam, but the handful of journalists who arrived at the site last weekend stumbled upon a news within the news as some workers at the Bui Dam Site, besieged the media men with a deluge of complaints about their working conditions.They told The Mail that they are being treated like slaves by their Chinese and some Ghanaian supervisors.According to them, they are not accorded courtesies that are due them as huma beings. The Mail and five other media houses were at the Bui Dam site over the weekend to access Zoomlion’s Bui Black Flies Nuisance Control Programme.